Repurchase=Trust | The repurchase rate of Uniroc mining machines has skyrocketed, and the quality has won repeat customers

Good news keeps coming! Recently, Uniroc's Mining Machinery has successively received repurchase orders, delivering mining anchor rod trolleys and intelligent excavation drilling vehicles to two mining companies in Shandong and Liaoning, once again confirming the excellent quality and service strength of Wuxin Mining Machinery in the field of mining equipment.

In 2023, the Uniroc intelligent excavation drilling vehicles have successively entered the Jinshan Island Gold Mine and Jiaojia Gold Mine in Shandong, and have undergone rigorous construction environment tests, receiving high praise from customers.

In 2024, The Rock Bolting Rig MT571 mining anchor trolley was sent to Laizhou, Shandong Province, to help a gold mine in Shandong Gold for roadway support operations. Shandong Province is a famous province for gold production, and the mechanisation of underground mines has always been in a leading position in the country. It is worth mentioning that this is the second time for the customer to purchase Wuxin's mining machine products.

For the reason of choosing Uniroc again, the customer said: "Initially, I didn't know your company well, and I was still a bit apprehensive when I purchased the first Face Drill Rig WD581. Therefore, when the equipment was put into use at the beginning, I have been observing it. After nearly a year of actual use, I found that your company's product failure rate is really low, the service is good, are on call, so now buy your equipment I am completely at ease."

In August 2023, when Uniroc's marketing staff visited the customer for the first time to recommend Uniroc's mining machines, the customer was instinctively rejected. Liaoning Benxi, as a famous iron ore mine base in China, has a very high degree of mechanisation, and the customer has been using imported rock drills. In the customer's own words, "It doesn't matter if the equipment is expensive, the key is not to delay the work, the domestic equipment is afraid of many problems, delaying the production".

Later, Uniroc marketing staff impressed the customer with "professionalism", and with the attitude of trying, the customer purchased the first Uniroc's Face Drill Rig WD581. considering the high hardness of iron ore, high work intensity and other factors, Uniroc is specially equipped with the company's self-developed "Uniroc" rock drilling rig. "After WD581 was stationed at the construction site, it was responsible for 6 faces per day and made more than 500 metres of footage per month.

In 2024, the customer again purchased a Face Drill Rig WD581.

The fact that customers are repurchasing one after another is undoubtedly the most positive market signal. With its excellent performance and outstanding service, Uniroc's Mining Machinery has successfully withstood the harsh test of the market. At present, the customer satisfaction rate of Face Drill Rig across the country is as high as 100%. In the future, Uniroc will, as always, adhere to the customer demand as the centre, to solve the industry's pain points as the focus, so that the roadway development faster, easier and safer!