UNIROC service

Our offerings covers tunneling, mining and underground infrastructure equipment, all supported by round-the-clock service and technical expertise.

Full-Process Project Delivery Capability

01

Requirement Analysis

Understand customer scenarios, jobsite conditions, construction goals, and project constraints to define the project scope.

02

Technical Solution Design

Conduct product selection, parameter configuration, and solution refinement based on project needs and technical feasibility.

03

Customized R&D & Engineering Conversion

Convert customer requirements into manufacturable and executable equipment solutions through rigorous engineering validation.

04

Manufacturing & Quality Verification

Complete production, process control, testing, and factory acceptance through manufacturing capabilities to ensure quality.

05

Packaging & Logistics

Coordinate packaging, protection, transportation, and delivery according to project requirements and international standards.

06

On-site/Online Support & After-sales Service

Provide installation support, commissioning, training, spare parts, and ongoing service support to ensure long-term performance.

*Attention The specific service scope may vary depending on Project Type, Product Category, and Delivery Model.

Service Support

UNIROC is committed to safeguarding your equipment through a full-lifecycle assurance system and a one-stop service network. With proactive maintenance and agile response, we ensure your equipment remains in a safe and highly efficient state, maximizing its service life so you can focus on long-term development with complete peace of mind.

GLOBAL
NETWORK

At present, the company has two brands, namely "Five New" and "Uniroc", and has set up 6 production bases across the country. It currently has over 2,700 employees and a market value exceeding 10 billion yuan. Its products have created value for customers in over 7,000 projects worldwide. Five New has established deep cooperative relationships with many state-owned enterprises such as China Railway
Services

Globalization Strategy

At present, the company has two brands, namely “Five New” and “Uniroc”, and has set up 6 production bases across the country. It currently has over 2,700 employees and a market value exceeding 10 billion yuan.

Services
World map highlighting every current export destination.

Service Commitment

Services

24-Hour Service

7*24 H Service

Services

Global Service Network

Rapid Response Network

Services

Full Life Cycle Support

Pre-Sale, In-Sale And After-Sale Services

Services

Large Service Teams

700+ service staffs

Services

Warranty

Warranty coverage details

Services

Fast Response

Within 1 hour

Contact Us

Technical
Support

CONTACT US